How do I order a transcription?

To order a transcription:

  1. Search for transcription using the Download Center and click the download link
  2. Add transcription to the cart
  3. Complete checkout

You will be able to download the transcription instantly from My Downloads.

If you are redirected to the Premium Subscription page when trying to order a transcription, it means it requires a Premium Subscription. First, order a Premium Subscription, and then go back and order the transcription(s) you are looking for.

How can I download my transcriptions?

Ordered transcriptions can be downloaded from the account page. You will have also received an email with the download link, so check your spam folder if you can't find it!

How can I obtain the Discord reward?

If you have a Premium Membership, simply direct message me on the Discord server with the email address used to create your account.

Why can’t I purchase a Premium Membership?

You cannot purchase a Premium Membership if:

  • you have a basic membership and have already placed an order in the last week
  • you already have a Premium Membership

You'll know that you have a Premium Membership as you can access the member's area.

How do I cancel my Premium Membership?

The Premium Membership can be cancelled from the account page at any time. When cancelled, your subscription will not renew and you will lose access to the early access videos, tutorials, exclusive transcriptions, and early access transcription downloads.

 

I can’t find my email!

If you can't find an email with the download link, you can still download your transcription on the account page. If you want it to be manually sent to you, get in touch using the email address you used to order!

Yahoo and Hotmail appear to be suspects for marking our emails as spam. Make sure you've whitelisted @georgecolliermusic.com and @georgecolliermedia.com so they do not get rejected.

How can I delete my account an erase my personal data?

Account deletion and erasure can be completed at here.

Still need help?

Drop an email to info@georgecolliermedia.com if you have any questions or need help.